Fair Use Policy

Last Updated: 01 Nov 2025

This Fair Use Policy ("Policy") outlines the acceptable usage limits and guidelines for the LoopSync – One Window service provided by Intellaris Private Limited ("Company," "we," "our," or "us"). This Policy is designed to ensure fair access to our services for all users while preventing abuse that could impact service quality.

By using our Service, you agree to comply with this Fair Use Policy. We reserve the right to modify these guidelines at any time and may take action against users who violate this Policy.

1. Purpose of This Policy

The purpose of this Fair Use Policy is to ensure that all users have equitable access to our services while maintaining the quality and performance of our platform. This Policy helps us identify and address usage patterns that could negatively impact other users or the overall service.

2. General Usage Guidelines

We encourage all users to use our Service responsibly. General guidelines include:

  • Use the Service for its intended purposes only
  • Do not attempt to circumvent usage limits or restrictions
  • Do not use the Service in ways that could harm system performance
  • Respect the rights of other users and their data
  • Comply with all applicable laws and regulations

3. Usage Limits

3.1 Free Tier Limits

Free tier users are subject to the following limits:

  • Maximum API requests: 1,000 per day
  • Storage limit: 100 MB
  • Processing time: 30 minutes per day
  • Screenshot captures: 50 per day

3.2 Pro Tier Limits

Pro tier users are subject to the following limits:

  • Maximum API requests: 10,000 per day
  • Storage limit: 10 GB
  • Processing time: 5 hours per day
  • Screenshot captures: 500 per day

4. Prohibited Activities

The following activities are strictly prohibited:

  • Using the Service for competitive analysis or data mining
  • Automated bulk processing without authorization
  • Attempting to reverse engineer our systems
  • Using the Service to distribute spam or malicious content
  • Reselling or redistributing our services without permission
  • Excessive usage that impacts other users' experience

5. Monitoring and Enforcement

We monitor usage patterns to ensure compliance with this Policy. Actions we may take include:

  • Temporary rate limiting for excessive usage
  • Notifying users of potential violations
  • Requiring upgrade to higher-tier plans for legitimate high usage
  • Suspending or terminating accounts for serious violations

6. Exception Requests

If you have legitimate needs that exceed standard usage limits, you may request an exception by contacting our support team. We will review requests on a case-by-case basis and may require additional information or payment for extended usage.

7. Data Processing Fair Use

When processing content through our AI systems, users should:

  • Submit relevant, purposeful content only
  • Avoid submitting repetitive or meaningless data
  • Respect intellectual property rights in submitted content
  • Ensure content is appropriate for our systems

8. Storage Fair Use

Our storage systems are intended for active project data. Users should not use our storage as a backup or archival solution for large volumes of inactive data. We may contact users with excessive inactive storage to optimize their usage.

9. Network and Bandwidth Fair Use

Users should avoid activities that consume excessive bandwidth or create network strain, including but not limited to: streaming large files through our systems, using our services as content delivery networks, or creating artificial traffic patterns.

10. Changes to This Policy

We reserve the right to modify this Fair Use Policy at any time. Changes will be communicated through:

  • Email notifications to registered users
  • Updates to this page on our website
  • In-app notifications when relevant

Continued use of the Service after changes constitutes acceptance of the revised Policy.

11. Contact Information

For questions about this Fair Use Policy:

INTELLARIS PRIVATE LIMITED

Khaniram Boro Pathghy, Garchuk, Kamrup (Metro), Assam, India - 781035

Email: legal.company@intellaris.co

Website: www.intellaris.co