Shipping Policy

Last Updated: 15 Nov 2025

This Shipping Policy ("Policy") describes the terms and conditions regarding the delivery of products and services provided by Intellaris Private Limited ("Company," "we," "our," or "us") in connection with LoopSync – One Window.

Important Notice

LoopSync - One Window is a Software as a Service (SaaS) platform. We do not ship any physical products. All our offerings are delivered electronically.

1. No Physical Products

LoopSync - One Window is exclusively a cloud-based software platform. We do not manufacture, sell, or distribute any physical goods, merchandise, or materials. Our services are delivered entirely through digital means, including:

  • Browser extension for Chrome and other supported browsers
  • Cloud-based AI processing services
  • Web application access
  • API integrations
  • Digital documentation and manuals

2. Electronic Delivery Only

All products and services are delivered electronically through:

  • Browser-based access to our platform
  • Direct download links for software products
  • Email delivery of account credentials and documentation
  • Online activation of subscription services

3. No Shipping Required

Since all our offerings are digital, there is no physical shipping involved. Customers receive immediate access to our services upon account creation and subscription activation.

4. Fraud Prevention

To protect our customers and prevent fraudulent activities, we:

  • Do not engage with any requests for physical shipping
  • Only provide services through our official digital channels
  • Verify all account information during registration
  • Monitor for suspicious activities and unauthorized access attempts
  • Require secure authentication for all account access

Any requests for physical delivery of our products should be considered fraudulent and reported to our security team immediately at security@intellaris.co.

5. Account Access

Customers receive instant access to our services upon successful registration and subscription. Access details are provided through:

  • Welcome email with account credentials
  • Dashboard access through our website
  • Browser extension installation instructions

6. International Access

Our services are accessible globally through the internet. There are no geographic restrictions on accessing our platform, though some features may be subject to local regulations.

7. Support and Assistance

For assistance with accessing our services or technical support:

  • Email: support@loopsync.cloud
  • Online documentation: loopsync.cloud/docs
  • Community support forum: loopsync.cloud/community

8. Changes to This Policy

We reserve the right to modify this Shipping Policy at any time. Changes will be communicated through:

  • Email notifications to registered users
  • Updates to this page on our website
  • In-app notifications when relevant

Continued use of our services after changes constitutes acceptance of the revised Policy.

9. Contact Information

For questions about this policy or to report potential fraud:

INTELLARIS PRIVATE LIMITED

Khaniram Boro Pathghy, Garchuk, Kamrup (Metro), Assam, India - 781035

Email: legal.company@intellaris.co

Website: www.intellaris.co